Membership Engagement Manager

Salary: Up to £26k plus 20%

  • Sector: Content
  • Sub-sector: Marketing
  • Type: Permanent
  • Location: London and South East
 

job description

Our client is looking for a Membership Engagement Manager to join their marketing team. The Membership Engagement Manager will work with the team to recruit and manage attendees for summits and private dining events across Europe and the US.
 
Description:
 
Our client is looking for a Membership Engagement Manager to join their marketing team. Our client is a global independent provider of business intelligence and insight, delivering content and events as well as performance data and investor data.
The Membership Engagement Manager will work with the marketing team to recruit and manage attendees for summits and private dining events across Europe and the US. You will need to develop and foster relationships with key clients and work with the membership team to identify and nurture non-member leads.

You will manage all aspects of attendee marketing and recruitment including telemarketing, email invitations, data research, and list management. You will also act as a single point of contact for event registrants, managing all queries and regularly communicating with registrants to ensure a high turnout at each event. You will also be responsible for encouraging clients to enter industry awards throughout the year.
 
Role purpose:
  • To recruit invitees to summits and private dining events across Europe and the US
  • To be the main point of contact for individuals attending these events
  • Help to grow the events community, providing an excellent client experience
  • Develop and demonstrate a sound understanding of the customer base and industries
Responsibilities:
  • Work closely with internal teams to ensure events are scheduled appropriately
  • Work with sponsors to understand their requirements and attendee expectations
  • Assist marketing build & invitee list for each event to fit objectives and attendee profile
  • Invite attendees via emails, phone calls, and other marketing channels
  • Brief data research requests as required to broaden the reach and ensure campaign success
  • Develop relationships with clients both pre- and post-event
  • Attend events to help onsite management and network with clients
  • Manage registrations and provide weekly updates vs. targets to the team
  • Ensure there is a robust process in place for passing non-member registrants/attendee leads to the membership sales team for follow up/conversion. Report on non-member conversions
  • Support award entry marketing campaigns at busy periods by calling to encourage clients to enter
Requirements:
  • Excellent communication skills both written and verbal, with the ability to build a rapport with clients
  • Confident telephone manner
  • Organised and able to work under pressure whilst delivering tight deadlines
  • High level of attention to detail with the capacity to put together persuasive communications on behalf of the business
  • Passionate about success and delivering consistently excellent results
  • Experience in community management is desirable
For a complete spec. please register your interest. We regret only successful applicants wlll be contacted.
 

apply for this role:

Ref: 637969

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