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Delegate Relationship Manager

  • Salary: up to £30k + bonus
  • Sector: Agency
  • Sub-sector: Project Management
  • Type: Permanent
  • Location: Hybrid

job description

Our client connects investors and managers to the people and insight-enriched data they need to raise and allocate assets. They are a global team of industry insiders, data scientists, analysts, journalists, technologists and product developers.
A Delegate Relationship Manager is needed to build and maintain relationships with our clients audience of high-level executives in the Hedge fund industry.
The successful candidate will continue to build on our exclusive clubs, inviting members to attend events, enter awards and participate in bespoke sessions and meetings.

You will be their point of contact before, during and after the events and be responsible for their onboarding and overall engagement.

The Job

  • A telephone-based role which involves speaking with high level executives in the Hedge fund industry to invite them to attend events, enter awards and participate in bespoke sessions and meetings.
  • Developing lasting relationships with our delegates and improving repeat registrations
  • As the access point to our events, you will become an expert on the event format, platform, event features and content each event has to offer.
  • The role is to engage with clients and make them aware of the benefits of being part of our exclusive clubs, attending events gaining commitment to various elements.
  • You will guide delegates on their preferences and ensure that they are matched to correct event features to ensure they have a high-class event experience.
  • For virtual events you will be fluent with the technology and able to assist delegates with advice to how to navigate platforms to get the most out of each event.
  • Researching attendees and generating new sales leads
  • Warm calling and selling to a list of prospective event attendees
  • Working with the marketing department to convert inbound sales enquiries into leads
  • Working with the content production team to fully understand our agendas and be able to bring the programme to life over the phone
  • Managing admin to ensure timely follow up calls are made, and accurate reporting is available at all times.
  • Work towards a range of pre-discussed targets for calls, registration and delegate conversion.
  • Opportunities to build sales skills and take on revenue generating elements of the portfolio.

The Requirements

  • A solid background of managing client relationships over the telephone
  • Confident and intelligent telephone manner
  • Good Organisational Skills
  • Proactive and able to problem solve with internal teams
  • Strong communicator and influencer
  • Passion and Enthusiasm
  • Experience of working in a target driven environment.
  • Working across a global events portfolio will require some flexible working hours.

The Benefits

  • Excellent uncapped bonus structure
  • Season Ticket loan
  • Birthday day off
  • 24 days holidays increasing up to 29 days
  • Independent company with established brands
  • Friendly experienced teams
  • Global offices
  • Regular on-going incentives
  • On-going training and career development

For additional information, please submit your details. We regret only successful candidates will be contacted.

apply for this role:

Ref: Job ID: 32467

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