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We are looking for a Marketing Data Insight & Reporting Manager to join our client's Core Engagement team on a 7-month Fixed Term Contract in London or Kingswood. Our client provides investment management services including mutual funds, pension management and fund platforms to private and institutional investors.
About the role:
The focus of the role is to generate regular and meaningful insight, communication management reports and presentations for key stakeholders and clients which provide transparency and illustrate the impact and value of communication and engagement activity against KPI’s. You will create data briefs to extract relevant data aligned to customer journeys from multiple systems and translate the data into business intelligence reports and data visualisation dashboards that track KPIs. You will work closely with data management teams for data accuracy and consistent processing and reporting. In addition, you will work closely with the engagement and communication teams to make informed, data led recommendations for future communication strategies that are driven by needs and behaviours to create better financial outcomes for our clients and members.
- Data literate and able to simplify complex data sets and make them meaningful to multiple stakeholder groups
- Experience of providing insight and reporting for complex customer journeys
- Demonstrable experience of managing data and insight across different media channels and delivering engaging cross channel communication dashboards, presentations, and reports
- Understanding and experience of working with different data management tools, CRM systems and data modelling (Marketo, Medallia, Salesforce) and expert knowledge of Power-Bi and Tableau visualisation software
- A good understanding of online data sets (Adobe Analytics)
- A keen eye for detail, you will be able to drive quality and excellence in all outputs
- Passionate about engaging with customers. You will have experience of connecting emotionally with customers and bringing data to life across different media
In return for your hard work, our client offers a brilliant rewards package.
We regret only successful candidates will be contacted.
apply for this role:
Ref: Job ID: 32751
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