Senior Project Manager

job description

Senior Project Manager needed– Creative/Digital Agency experience is ESSENTIAL

Our client is the world's leading emerging technology provider for commerce. They partner with Brands and Retailers to produce engaging shopper experiences deployed across physical, and digital, activation points on the customer shopping journey. They collaborate with clients to deploy engaging, measureable projects including; production of augmented reality experiences, products, stores, avatars, liveshopping, virtual flagship stores, Metaverse and NFT activations.
The head office is in Liverpool Street, London, and is open to all employees for flexible working. The candidate should be commutable to London as you will be required to attend weekly operational meetings and company-wide meetings at the office, with a remote working component negotiable upon successful application.

Responsible to Head of Project Management

The role

Our client is looking for an outstanding individual to join the team as a Senior Project Manager. They require at least five years in a project management role with client account ownership responsibilities. Their PM team is the “front line” and requires excellent client management skills. You will be delivering some truly exciting projects in emerging tech, across augmented reality, virtual flagship stores, avatars, live shopping, the Metaverse and NFT activations!
The Senior Project Manager is responsible for delivering their exciting services, as planned, on time, as scoped and to budget. You will be effective at leading the client through the project lifecycle and have a clear understanding of where change requests need to be scoped to be included in the delivery process.
They deliver world class creative projects using cutting edge tech so an interest in emerging technology and experience managing a creative pipeline would be highly beneficial. Understanding technical delivery timelines and communicating clearly with the development team is a fundamental part of success in the role.

 Your responsibilities

• Creating and managing project plans and aligning tasks to the production and development schedules
• Defining project schedules, allocating resources and monitoring progress
• Owning the client relationship with the aim of generating return business
• Aligning project objectives with company goals and sold services, and ensure the client and project team are clear on objectives and outcomes of the project
• Monitoring production and quality to customer/stakeholder
• Identifying and promptly resolving issues and risks through collaborative working with the delivery team and management
• Implementing change control procedures where out-of-scope tasks arise
• Monitoring resource outputs to ensure the production/development schedule is on track
• Report on project progress, offer solutions and opportunities as they arise
• Responsible for forming lasting partnerships with customers
• Delivering their services according to every Statement of Work
• Actively engage and support in delivery, to ensure tasks and business objectives are completed on time

Skills and knowledge

• Managing project management systems: Salesforce, Miro, ClickUp, Trello
• Strong attention to detail, excellence in planning and delivering to schedule
• Thrives in a fast-paced environment and manage multiple projects
• Experience managing creative projects, understanding technical delivery, and communicating clearly with the development team
• Excellent in client communication
• A keen interest in emerging technologies, particularly AR, would be beneficial
• Punctuality and commitment to a fast-growing company
•  Hands-on, sleeves-up ethic with an accountable mindset
•  Effective organiser and communicator

 Experience

•  Previous experience at a creative/digital agency is essential
•  Minimum 5 years of experience in a project management role

WE REGRET NO SPONSORSHIP WILL BE OFFERED FOR THIS ROLE AND UK EXPERIENCE WITH A DIGITAL/CREATIVE BACKGROUND IS ESSENTIAL. 
Only successful applicants will be contacted