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Digital Account Manager – Agency

  • Salary: Up to £42k
  • Sector: Agency
  • Sub-sector: Client Services
  • Type: Permanent
  • Location: Hybrid

job description

Our client exists to change behaviour through the power of digital and physical brand experience with a commitment to minimising environmental impact. They are currently looking for a stunning Digital Account Manager to join their team.
This is a full-time permanent position where the Account Manager will report to an Account Director within the activation side of the agency. This output is typically a blend of experiential and creatively driven social content in the UK and Ireland. You will be working primarily on brands in age restricted markets.

Your role
As an existing Account Manager with a determination to progress within 12 months to SAM, you are responsible for the management and development of long-term client relationships and supporting the wider agency team in the delivery of client requirements.
Working closely with an Account Director, you will be involved in all aspects of client requirements, from the initial briefing stage or internal brainstorming to building client relationships first-hand to gain experience and have accountability for client satisfaction.
This is an ideal role for somebody looking to further their career within a creative marketing agency, coming as an AM from a larger networked agency or strong independent but with a desire to be more than a number on a payroll. This role offers exposure to a variety of Clients and projects and allows influence across all stages of a project cycle. You will be an integral part of a highly collaborative team and provided with direct support in all facets of your role.

The responsibilities

  • Working with the Account Director to manage a portfolio of accounts (and using contacts to generate new business.)
  • Aiming to be the first port of call for all those that need information, both internally and externally, assisting in a calm and helpful manner.
  • Building credibility by seeking knowledge of Valentine and clients’ businesses to gain confidence and communicate clearly.
  • Working closely with Creative and Production colleagues to ensure that projects are delivered to an excellent standard, on time and on budget.
  • Taking direct ownership of assigned projects and using initiative to tackle problems in the first instance but knowing there is support from the wider team.
  • Applying curiosity to new business situations and challenges and learning fast

You will not be expected to:

  • Write technical production specifications.
  • Work in isolation.
  • Line-manage anyone (yet)
  • Attend meetings without support from the senior team.

As an Account Manager you will bring:

  • A desire to learn and be proactive and to develop your career in a small agile agency.
  • A professional and confident approach and be able to communicate across all levels of the business.
  • Possess strong written and verbal communication skills with enviable attention to detail.
  • Demonstrate exceptional time management and organizational skills.
  • Live our core values of curiosity, collaboration, commerciality and become expert in your clients business sectors.

And in return our client offers:

  • £32,000 - £42,000 Basic Salary
  • Unlimited Annual Leave (after completing 2 years with the agency), until that point 25 days leave, 3 of which must be taken between Christmas and New Year, plus bank holidays
  • Life Insurance and external mental health support package
  • Season ticket loans
  • Flexible/ hybrid working and a lovely central office environment near Waterloo
  • Quarterly reward schemes
  • Annual bonuses
  • Optional private health care

For a complete spec, please register your interest. We regret only successful candidates will be contacted


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Ref: Job ID: 32867

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